Privacy Policy
(compliant with the GDPR – General Data Protection Regulation)

The purpose of this privacy policy is to inform all users of the location.bike website (including any subdomains) about the data collected during their browsing and use of the site, and about the obligations of the site publisher ("the Service Provider") in this regard.
This privacy policy is deemed to be up to date, to be the only enforceable policy concerning the use of the aforementioned website, and to be applicable to all categories of users. It is accessible on the Website at any time, and the Service Provider strongly recommends that you read it carefully.
The Service Provider certifies that it will implement in good faith the necessary means to respect your privacy and act in accordance with applicable regulations.
Article 1. Definitions
. It is understood that the terms used in this Privacy Policy shall be understood in accordance with the definitions specified in Article 1 of the Service Provider's Terms and Conditions of Use.
Article 2. Declaration certificate
. The collection and processing of personal data carried out in connection with the use of the Site is carried out in accordance with the rules in force in the European Economic Community, under the responsibility of location-ebike, designated in the Legal Notice.
Article 3. Purpose and objectives of data collection
. Data is collected and processed via the Website in order to optimize the management of relations between the Service Provider and Users/Customers; this purpose is broken down as follows:
– measuring the Website's audience;
– optimizing the technical efficiency of the use of the Website, which may include browsing, registration, subscription, written exchanges, the publication of opinions and comments, purchases and orders, making contact, connecting with others, downloading and archiving specific content, managing personal accounts and Content, notifications, invitations, solicitations, and various communications from the Service Provider when using the Site.
– enabling the Service Provider to send Users and Customers newsletters by email (aimed in particular at informing them about the use and development of the Site, upcoming Product releases, useful advice from the Service Provider, etc.);– enable the Service Provider to send commercial solicitations by email to Users and Customers for offers similar to those offered on the Website.
Article 4. User consent
. Under no circumstances will personal data be collected via the Site without the persons concerned having been clearly provided with the necessary information and having been given the opportunity to give their consent prior to such collection.
Article 4.1. Information banner
. An information banner appearing when entering the Site reminds users that their consent to the use of cookies and the collection of certain resulting information, as well as to this privacy policy, is deemed to have been given by their continued use of the Site, whether:
– by scrolling down the page in question;
– by clicking on any link on the Website;
– by clicking on the "I accept" button (or equivalent) located on this information banner.
. A final button ("Learn more") on this information banner also allows users to consult this Privacy Policy upon entering the Website, in order to read all the conditions of collection.Article 4.2. Explicit consent (opt-in). Users' consent is systematically and explicitly obtained by means of a physical or digital signature, and/or by ticking a box and/or any other means of obtaining consent in a clear and unambiguous manner (opt-in), particularly in the following cases: contacting the Service Provider using one or more online contact forms to subscribe to Services, purchase Products, or use features that by their nature require the use of data provided and/or collected.
. In all cases, the Service Provider gives users the effective and clear option to withdraw their consent to current and/or future processing by any means, such as opting out and unsubscribing from emails, etc.
. All the conditions for exercising Users' rights regarding their personal data are defined in Article 11 of this Privacy Policy.
Article 5. Content of the collection
Article 5.1. Data collected when consulting the Site
. When viewing information pages, the Service Provider collects by default only the data strictly necessary for viewing and that which enables the analysis and measurement of the Website's audience: data relating to the IP address (identification of the internet connection and terminal), the pages viewed, as well as all types of data accessible via basic Google Analytics, concerning possible interactions between Users and the Website:
– number of pages viewed;
– traffic sources;
– dates and times;
– locations visited (approximate geolocation).
Article 5.2. Data collected when using the Site's features
. The content of the data processing carried out on the Site varies according to the uses of the Site and may include the following information:
– Valid email address, first and last name, telephone number;
– Billing address, bank details, company name if applicable;
– The subject of the message and a free text field when using the Site's form and/or messaging system.– When using technical support, the User may also be required to provide specific information such as the order number concerned, the URL of the page on which the Product that is the subject of the technical support request is installed, and any attachments to be downloaded.
. The mandatory or optional nature of providing information varies depending on the use of the Site and is indicated directly online where applicable.
. Users undertake to provide only complete, accurate, and valid information and agree to hold the Service Provider harmless in the event of damage resulting from their own failure to do so.
. Similarly, Users acknowledge that their failure to provide mandatory information validly entitles the Service Provider to refuse, suspend, or terminate any Service and/or Product order that may be provided to the latter on the basis of said information.
. By virtue of its power of moderation and control over all activities on the Site, the Service Provider reserves the right to carry out any necessary checks on the data provided by Users, including requesting additional supporting documents.
Article 6. Use of cookies
. Operational use of the Site may require the use of cookies, which are "tracker" files placed on users' terminals, giving the Service Provider access to standard connection information (IP address, browsing time, approximate location, etc.).
. The information collected will only be used to track usage patterns, volume, type, and configuration of traffic passing through the Site, to develop its design and layout, and more generally to improve navigation and use of the Site.
. Cookies do not collect any personal data that could identify you, either on your hard drive or online, and the information collected is anonymous or anonymized.
. Users acknowledge that they must consult and check the privacy settings of their own internet browser (which stores and manages them) if they refuse to use these cookies.
. The Service Provider recommends that users who accept these cookies configure their settings to facilitate consultation and use of the Site.
. Users are therefore free to choose in their browser settings whether or not to accept cookies; if they do not accept them, they acknowledge that they cannot hold the Service Provider liable for their own browsing difficulties, which may make it difficult or even impossible to use the Site as a whole.
Article 7. Interactivity with third-party sites and third-party applications
. Users may interact with the Site by clicking on buttons representing third-party sites and applications (in particular via social media buttons, sites belonging to the Service Provider, any third-party service providers and/or partners and/or subcontractors of the Service Provider).
. Users acknowledge that using these buttons transfers information to the Service Provider and to the third-party sites concerned, and that they remain fully responsible for their contractual relationships with the aforementioned sites and networks, which publish their own privacy and personal data protection policies concerning the data transferred, collected, and processed on this occasion (profile, settings, etc.).
. Under no circumstances shall the Service Provider be liable for any damage resulting from the use of this process with regard to users or said third parties, and shall be solely responsible for the processing of data for which it is responsible.
Article 8. Security of processing
. The Service Provider undertakes to take all necessary and/or useful precautions to preserve the security of the processing and the data collected, in accordance with physical and logical security standards (protection of premises, protection of servers, etc.) that fall within its remit, concerning navigation, registration, subscription, and use of the Site in general, and excluding any obligation to back up and/or secure data that falls under the responsibility of the service provider in charge of hosting the Site (see Legal Notice).
. Backups are performed regularly by the Site host, as well as by the service provider responsible for its creation and maintenance, in order to ensure that the Site can be restored in the event of a problem affecting its security, integrity, or existence.
. In particular, as the website publisher and the party responsible for the security of browsing and using the Website itself, the Service Provider implements measures to prevent the data processed from being distorted, damaged, or accessed by unauthorized third parties, in particular by controlling access to processing and securing any data communications (website security, Https protocol, encryption, etc.).
. Any information accessible on the Internet via a link from the Website is not under the control of the Service Provider, which declines all responsibility for its content and any IT security breaches, as well as the consequences that may result from them.Article 9. Confidentiality of processing. It is accepted that the data provided by Users, when intended for publication on the Site, is not confidential in nature, and that Users release the Service Provider from any liability for its public dissemination on the Site, where applicable. They may request its removal by emailing info@location-ebike.com. The Service Provider shall not disclose the confidential personal data collected during use of the Site to any third party whatsoever and in any form whatsoever, with the exception of the legitimate and strictly confidential disclosure to the persons mentioned below:– Any employees of the Service Provider (including interns);
– The technical service provider(s) responsible for creating and maintaining the Website on the one hand, and for hosting the data on the other;
– Any person(s) responsible for the Service Provider's accounting, including any external service providers;
– Any partner(s) of the Service Provider (see following article);
– Third parties authorized by law (in particular at the express and reasoned request of judicial or accounting authorities, etc.).
. It is also accepted without reservation that the use of the Site as a whole may result in the automatic transfer, without the Service Provider's intervention, of certain connection data (pages visited, operating systems, languages, countries, etc.) to the third-party service provider(s) responsible for the services enabling the Service Provider to collect and process its own data (in particular Google Analytics).
Article 10. Data retention and time limits
Article 10.1. Renewal of User consent
. The data collected is validly retained for the entire duration of the commercial relationship between the Parties, and as long as it serves the purpose for which it was legitimately collected initially and for which it continues to be processed, and as long as this purpose remains legitimate, proportionate, and consented to by the user concerned.
. The retention periods indicated therefore start from the end of the commercial relationship.
. The retention periods for the data collected vary according to the type of data, which is subject to different legal and regulatory requirements (allowing for longer retention or, on the contrary, requiring its deletion).
. In any event, the periods correspond to the need for the Parties to fulfill their contractual obligations and are set at:
– fourteen (14) months for connection data and potential audience measurement data (in particular, cookies, which are programmed to be automatically deleted after this period);
– fifteen (15) months for bank details (when collected and stored);
– a maximum of three (3) years for other types of data.
. Data is stored for the purposes of improving the use of the Website, optimizing commercial relations, but also to ensure secure browsing, and finally as proof of the Service Provider's commercial activities.
. At the end of this period, the Service Provider undertakes to renew the Users' consent to continue using their data (Opt-in), and in the absence of explicit consent, to cease sending any newsletters and commercial solicitations (Opt-out).
Article 10.2. Data archiving
. After the periods specified in Article 10.1, data that has not been validly deleted may be archived on a computer medium for evidence purposes and with strictly limited access.
. The retention periods for this data for legal archiving purposes are defined by the following applicable reference framework, depending on the type of data concerned (https://www.cnil.fr/sites/default/files/typo/document/20120719-REF-DUREE_CONSERVATION-VD.pdf).
Article 11. Individuals' rights over their collected data
. Users have the right to access, rectify, oppose, and/or delete data concerning them, which they may exercise at any time by email at: info@location-ebike.com or by post (see Legal Notice).
. The Service Provider undertakes to comply with any justified request for such data, responding to such requests within thirty (30) calendar days of receipt of the request. These requests are formalized by an email notifying the recipient of the receipt and execution of the request, where applicable, or the reason for refusal.
. For security reasons and to prevent fraudulent requests, the Service Provider may validly require that this request be accompanied by proof of identity, which it will delete or destroy after processing the request, subject to the application of any legal provision requiring its archiving, and in accordance with the conditions set out in Article 10.2 of this Privacy Policy.
. Users unreservedly acknowledge that in the event of a justified request for the deletion of their personal data, the latter may be purged without the possibility of recovery and that such deletion may prevent the continuation of their contractual relations and the enjoyment of the Services, due to the necessity of such data for creating and maintaining a personal space on the Site and using the Site as a whole.
. In any event, the deletion cannot concern content owned by the Service Provider, and cannot prevent the latter from using data and content whose use has been validly consented to by users under the GTU.Article 12. Complaints, disagreements, and disputes. By express agreement between the Parties, this Privacy Policy is governed exclusively by French law and must be interpreted in accordance with French law. In the absence of an amicable resolution of any disputes, and by express agreement between the Parties, any disputes that cannot be settled amicably relating to the collection and processing of Users' and Customers' personal data, and to this Privacy Policy, concerning its validity, interpretation, execution, consequences and repercussions, shall be submitted to the French courts:– where no specific mandatory provision is applicable, to the jurisdiction of the courts of the place where the Service Provider has its registered office.
– in all other cases, the jurisdiction of the court shall be determined by the applicable mandatory provisions and according to the specific case (place of residence of the claimant, place of receipt of the goods, etc.).